MIXLAB

Support

Thanks for using MixLab, the cocktail lab that shows what you can mix with the bottles you already own.

Contact

The fastest way is Settings > Feedback inside the app: it attaches the details we need, so you don't have to. You can also email us:

support@aralbenli.com

We usually reply within a few days.

Common questions

Why do I see no drinks, or an empty catalog?

The catalog downloads the first time you open MixLab. Connect to the internet and tap Try again; after the first download it works offline.

How does "What can I make?" work?

Add the bottles you own in the MixLab tab. Drinks you can make right now appear first, including ones that work with a smart swap (for example Triple Sec instead of Cointreau). "One bottle away" shows what a single purchase would unlock.

My drink tastes too sweet, sour or strong.

Open the recipe and use Rescue My Drink. It suggests a small, measured fix, such as a little lime to balance sweetness.

How do I restore MixLab Pro on a new phone?

Open the Pro screen and tap Restore purchases, signed in with the same Google account or Apple Account you bought it with. If it still doesn't unlock, send feedback from Settings and we'll sort it out.

How do I cancel my subscription?

Android: Google Play > Profile > Payments & subscriptions > Subscriptions > MixLab.
iPhone: Settings > [your name] > Subscriptions > MixLab.

How do I stop the Friday reminder?

Settings > Friday reminder > Off. You can also turn off MixLab notifications in your phone's settings.

Will I lose my bar and journal if I change phones?

Your data is stored only on your device and is not synced to a server, so it does not move to a new phone automatically.

Drink responsibly

MixLab is meant for people of legal drinking age. Never drink and drive. The alcohol-free section has plenty of great options too.

Privacy

Read how MixLab handles your data in the Privacy Policy.